PUBLIC OFFER for the Conclusion of a Service Agreement
1. General Provisions
This Public Offer contains the terms for concluding a Service Agreement (hereinafter referred to as the "Service Agreement" and/or the "Agreement").
This offer constitutes a proposal addressed to one or more specific persons, which is sufficiently definite and expresses the intention of the offering party to consider itself bound by the Agreement with the recipient who accepts the offer. Performance of the actions specified in this Offer constitutes confirmation of both Parties' consent to conclude the Service Agreement under the terms, in the manner and scope set forth in this Offer. The text of this Public Offer below is an official public proposal by the Contractor, addressed to interested parties, to conclude a Service Agreement in accordance with the provisions of paragraph 2 of Article 437 of the Civil Code of the Russian Federation. The Service Agreement shall be deemed concluded and take effect from the moment the Parties perform the actions specified in this Offer, which signify unconditional and complete acceptance of all terms of this Offer without any exceptions or limitations on an accession basis.
Terms and Definitions:
Agreement – the text of this Offer with its Appendices, which form an integral part of this Offer, accepted by the Customer through conclusive actions specified in this Offer. Conclusive actions – conduct that expresses consent to a counterparty's proposal to conclude, amend or terminate an agreement. Such actions consist of full or partial fulfillment of the terms proposed by the counterparty. Contractor's Website – a set of computer programs and other information contained in an information system accessible via the Internet at the domain name and network address: https://fizio-vr.ru/. Parties to the Agreement (Parties) – the Contractor and the Customer. Service – a service provided by the Contractor to the Customer in the manner and under the terms specified in this Offer.
2. Subject of the Agreement
2.1. The Contractor undertakes to provide the Customer with the Services, and the Customer undertakes to pay for them in the amount, manner and within the timeframes established by this Agreement.
2.2. The name, quantity, procedure and other terms of service provision are determined based on the Contractor's information when the Customer submits an application or are specified on the Contractor's website at: https://fizio-vr.ru/
2.3. The Contractor provides the Services under this Agreement personally or with the involvement of third parties, being liable for the actions of such third parties to the Customer as for its own actions.
2.4. The Agreement is concluded by accepting this Offer through conclusive actions, including:
• actions related to registering an account on the Contractor's Website (if account registration is required);
• submission of a service request by the Customer to the Contractor;
• actions related to the Customer's payment for the Services;
• actions related to the Contractor's provision of Services.
This list is not exhaustive and may include other actions that clearly express the intention to accept the counterparty's proposal.
3. Rights and Obligations of the Parties
3.1. Rights and obligations of the Contractor:
3.1.1. The Contractor shall provide the Services in accordance with this Agreement, within the timeframes and scope specified herein and/or on the Contractor's Website.
3.1.2. The Contractor shall provide the Customer with access to relevant sections of the Website necessary for obtaining information under clause 2.1 of the Agreement.
3.1.3. The Contractor is responsible for storing and processing the Customer's personal data, ensures its confidentiality and uses it solely for quality service provision.
3.1.4. The Contractor reserves the right to unilaterally modify the service terms or this Offer without prior notice by publishing changes on its Website. New/modified terms apply only to newly concluded Agreements.
3.2. Rights and obligations of the Customer:
3.2.1. The Customer must provide accurate personal information when receiving Services.
3.2.2. The Customer shall not reproduce, repeat, copy, sell or otherwise use information and materials accessed through the Services, except for personal use without granting access to third parties.
3.2.3. The Customer shall accept the Services provided by the Contractor.
3.2.4. The Customer may request a refund for unprovided, poor-quality or delayed Services, or for voluntary withdrawal, solely as permitted by Russian law.
3.2.5. The Customer confirms full understanding and unconditional acceptance of all Agreement terms without reservations.
4. Price and Payment Terms
4.1. Service costs and payment procedures are determined when submitting an application or specified on the Contractor's website: https://fizio-vr.ru/
4.2. All payments under the Agreement shall be made via bank transfer.
5. Confidentiality and Security
5.1. The Parties shall ensure confidentiality and security of personal data in accordance with Federal Law No. 152-FZ "On Personal Data" and No. 149-FZ "On Information, Information Technologies and Information Protection".
5.2. The Parties shall maintain confidentiality of information received during Agreement execution and take all measures to prevent disclosure.
5.3. Confidential information includes any protected data exchanged during Agreement implementation, except as specified otherwise.
5.4. Such information may be contained in documents provided to the Contractor, including regulations, contracts, reports, research results, schematics, specifications, etc., in both paper and electronic formats.
6. Force Majeure
6.1. The Parties shall be released from liability for non-performance if caused by force majeure events: government actions, epidemics, blockades, embargoes, earthquakes, floods, fires or other natural disasters.
6.2. The affected Party must notify the other Party within 30 business days.
6.3. A certificate from competent authorities shall serve as sufficient proof of force majeure.
6.4. If force majeure persists for over 60 business days, either Party may unilaterally terminate the Agreement.
7. Liability of the Parties
7.1. For non-performance or improper performance of obligations, the Parties shall be liable under this Offer's terms.
7.2. The Contractor shall not be liable for breaches caused by the Customer's fault.
7.3. The breaching Party shall compensate the other Party for incurred losses.
8. Validity of this Offer
8.1. The Offer takes effect upon publication on the Contractor's Website and remains valid until withdrawal.
8.2. The Contractor reserves the right to modify or withdraw the Offer at its discretion, notifying Customers via website publication, personal account or email.
8.3. The Agreement becomes effective upon the Customer's acceptance and remains valid until full performance by both Parties.
8.4. Amendments published as an updated Offer on the website are deemed fully accepted by the Customer.
9. Additional Terms
9.1. The Agreement is governed by Russian law. Unregulated matters shall be resolved in accordance with Russian substantive law.
9.2. Disputes shall be resolved amicably before litigation. Court proceedings shall follow Russian law. Pre-trial dispute resolution is mandatory.
9.3. The Agreement language for all interactions (correspondence, notices, documents, etc.) is Russian.
9.4. All documents under this Offer must be in Russian or have a certified Russian translation.
9.5. A Party's inaction upon breach does not waive its right to later enforce its rights or prevent future claims.
9.6. Third-party website links on the Contractor's Website are for informational purposes only. The Contractor bears no liability for their content or any resulting damages.
10. Contractor's Details
Full name:
Individual Entrepreneur Tatyana Anatolyevna Nechay
Taxpayer ID (INN): 771375353497
Primary State Registration Number (OGRNIP): 324774600766938
Contact email: matrix@fizio-vr.ru